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Terms of Service

Effective Date: July 7, 2025

Welcome to Qwaak (https://qwaak.app). By using our website and services, you agree to comply with the following terms of service.

1. Overview

Qwaak is a video creation tool that allows users to combine short, AI-generated influencer clips ("hooks") with their own demo content to produce engaging promotional videos for platforms like TikTok. The service includes tools for video trimming, captioning, and exporting final versions.

2. Accounts

To use Qwaak, you must create an account and provide accurate information, including a valid email address. By subscribing to a plan, you agree to pay all applicable fees and abide by these terms.

3. Subscriptions and Credits

Qwaak operates on a subscription-based model. There is no free trial. Users must subscribe to a plan in order to use core features of the platform.

Available monthly plans include:

  • Starter – 25 credits/month
  • Pro – 60 credits/month
  • Advanced – 150 credits/month

1 viedeo = 1 credit

Each completed video generation consumes one credit. Credits are valid until the end of the current billing cycle and do not roll over to the next month. Unused credits expire at the end of the month.

Subscription renewals are charged monthly. If payment fails after 30 days, the subscription becomes expired. While expired, you will not be able to generate new videos or purchase credits.

4. Credit Usage & Refunds

Credits are required to merge a personal demo video with a selected hook. If the video generation fails due to a system error, the consumed credit will be automatically restored.

Users with an active subscription may purchase additional credits at any time. Purchasing extra credits is not allowed unless the user already has an active plan.

5. Changing Plans

You may upgrade or downgrade your subscription at any time. When changing plans:

  • Your previous subscription is canceled immediately
  • Any unused credits from the old plan are forfeited
  • You are charged the full amount for the new plan instantly
  • A new billing cycle begins from that moment

6. Content Access & Watermarking

All hook videos are available for preview inside the application, but they are shown with watermarks. Only users with an active subscription who generate a final merged video will receive a watermark-free version.

Finalized videos are not stored on Qwaak servers. It is your responsibility to download and store them after processing.

7. Data Collection

To operate the service, Qwaak collects limited user data, including your email address, subscription details, and session information. No sensitive payment data is stored on our servers. For full details, refer to our Privacy Policy.

8. Termination

You may cancel your subscription at any time from your account settings. Canceling a subscription prevents future renewals, but does not entitle you to refunds for the current billing cycle.

If you cancel your subscription during an active billing period, any remaining credits will remain available for use until the end of that period.

We reserve the right to suspend or terminate any account that violates these terms or abuses the platform.

9. Updates to Terms

We may update these Terms of Service from time to time. Users will be notified of any material changes via email or through in-app notifications.

10. Contact

For any questions or concerns about these Terms, please contact us at: support@qwaak.com.